SMAC is working on expanding our network of resources for access. Please contact us if there is a resource or accommodation that would be of use to you in any of our services (for example, but not limited to, in-person or virtual events or services, or the grant applications process). Please also contact us if you offer local access resources that would be available to us or if you wish to collaborate with us on accessibility services., 800-622-5284.

Accessibility Policy & Commitment to Accessibility

The Southwest Minnesota Arts Council does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its services, programs, or activities. We at SMAC strive to exceed ADA guidelines by providing accessibility services and accommodations proactively, adapting our current processes and policies to remove barriers to equal access, and developing new activities with accessibility in mind at the outset. We are committed to expand our internal capacity, and the capacity of the artists and organizations we support, so that people of all abilities are assured access to the arts. See also: SMAC’s Mission, Vision, Values and Diversity, Equity & Inclusion Statement

Accessibility Grievance Policy

Accessibility Planning Policy


Accessibility Coordinator & Contact

Krystl Louwagie, schedule a meeting or email

You may also contact SMAC’s main email at or call, Toll Free: 800-622-5284 or local: 507-537-1471

The Access Coordinator is a specific person appointed to coordinate the administrative requirements of ADA compliance, such as documenting and developing transition plans for barriers identified for people with disabilities, and to respond to complaints filed by the public. The name and contact information for the responsible person is required to be publicly advertised. Especially in a small organization, the Access Coordinator should not be considered responsible for executing all activities identified in the ADA Access Plan, but instead that their role is to encourage the organization to revisit this plan frequently, and steward action.

Staff roles as related to Accessibility


Building & Facilities

Access icon with blue background, white figure on wheel, actively going forward**Before visiting our office, please contact us. Our normal business hours are M-F 8 am-12 pm & 1 pm-4:30 pm, but we are a small staff and occasionally have to close the office to run business errands or take out-of-office meetings. Email or call, Toll Free: 800-622-5284 or local: 507-537-1471.**

SMAC has a front entrance on 3rd Street and a back entrance (access through a large parking lot with cross streets Lyon and West College Drive).

SMAC’s front entrance is our most accessible entrance. There is street parking on 3rd street, with one accessible parking spot on each side of the street. On the side SMAC is located, the accessible parking is near to the Main Street cross street. On the opposite side of the street, the accessible parking is nearer to the Lyon cross street.

SMAC’s front entrance has 2 heavy doors; these doors do not have an automatic opener, but we do have a push doorbell located at each. If pushed, SMAC staff will come to assist in opening both doors. When entering from the front entrance, SMAC’s office door is the first door on the left. There is signage on the door, but we do not yet have tactile signs made.

SMAC’s back door is accessed from the large shared parking lot on cross streets Lyon and West College Drive. There are three accessible parking spaces in this parking lot, each located at the end of three rows for parking. SMAC’s back door can only be accessed by stepping up on a small curb and then ascending 3 steps. There is no doorbell to ring for assistance at the back entry, nor any tactile signage at this time. There is a visual sign directing our accessible entrance is on 3rd Street.

If parking in the back lot, there is alleyway access to 3rd Street to reach our accessible entrance.

When activities are held off-site, SMAC will do their best to include all accessibility details about that space in the event description. Please contact us with specific concerns not addressed.


Access Services

Access icons for Braille, Large Print, American Sign Language, Open Captions, and Audio Description

SMAC is striving to ensure that grant guidelines, workshop presentations, and any other written materials are created with accessibility principles in mind. Additionally, we are happy to provide materials in Braille, Large Print, or other formats with advanced notice that varies according to format, from one week to on-demand, but even if the published notice timeline has elapsed, we may still be able to accommodate the request.

The SMAC website uses an accessibility plug-in that allows the user to select various options to improve their experience, from increasing text size and contrast to changing font type. On each grant webpage there is a link to the guidelines in a text format that is friendly to screen readers. This text format also allows you to easily adjust the font size in your browser.

For in-person events, we will make accommodations for dietary needs (two days’ advance notice requested).


Virtual Programs Accessibility

Wifi signalSome SMAC activities are offered in virtual/online formats, typically using Zoom, a virtual conferencing software available for free download, or available (with limited functionality) in your browser. Participants may also call in via phone to participate. Visit or find it on your device’s app store to download and make your account before the meeting begins.

Live automated captioning is always available: Learn how to enable captions on Zoom. Live human-generated captions, live American Sign Language interpretation, and related written materials provided in advance are available for most activities upon request. Recorded events (like Grant Webinars and Virtual Artist Talks) are available on SMAC’s website and YouTube channel with captions.


Application Assistance

SMAC prefers that all applicants apply online unless a disability prevents them from doing so. The company that makes the online application software SMAC uses, Foundant Technologies, suggests using NVDA, a screen reader software compatible with Windows available for free download.

Applicants with disabilities wishing to use other means to apply can work with SMAC staff to adapt our typical processes to ensure you have equal opportunity to submit an application. Example solutions include filling out an adapted form in Microsoft Word, filling out a printed out application that SMAC will enter into our online system, and providing verbal responses that SMAC will share via audio recording or transcribe. To begin a conversation about how we can help, please contact our grants administrator Caroline at or schedule a meeting with Carolineor connect with Krystl Louwagie (Accessibility Coordinator) by scheduling a meeting or email:

Accessibility Resources

Accessibility Resources for Organizations
Federal ADA Website
Minnesota State Arts Board
Minnesota State Council on Disability
Springboard for the Arts Accessibility for Artists & Arts Organizations
VSA’s Checkpoints for Access Questionnaire
Example of Metropolitan Regional Arts Council’s Arts Accessibility Planning Guide


Thank you for your interest and for supporting the arts!

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